Brand / Division: Van Cleef & Arpels / Retail Operations Team
Reporting to Retail Operations Manager
 
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MAIN PURPOSE

The Retail Operation Assistant supports smooth daily operations in boutiques by working closely with the Retail Operation & Performance Manager. This role helps with various tasks such as handling reports, supporting boutique staff, and assisting with projects. She/he also helps coordinate meetings and supports boutique openings or other retail events. The goal is to make sure boutiques run efficiently and follow the Maison’s guidelines.

KEY RESPONSIBILITIES

1. Boutique Operations Support
• Serve as the point of contact for boutique staff regarding general operational inquiries and requests 
  (e.g., stationery, business card orders, delivery coordination, etc.)
• Review monthly boutique expenses and manage related purchase order processes in coordination with the Finance team
• Coordinate system onboarding for new boutique staff including employee registration and sales code requests to IT
• Support general administrative tasks such as documentation, stationery supply management, meeting room reservations, and mail bag handling between boutiques and the office

2. Sales Reporting and Analysis

• Collect and consolidate retail operation data from SAP and BI
• Compile and update boutique stock management data and prepare regular reports
• Validate and update monthly boutique operational expense reports
• Review and consolidate corporate card expense reports from boutiques

3. Retail Coordination & Administrative Support
• Arrange internal meetings and coordinate schedules among HQ, retail, and boutique teams 
• Support operational tasks related to new boutique openings or renovations, including logistics coordination, supply preparation

* 계약형태 : 1년 파견계약직 

* 근무지역 : 서울 명동 Van Cleef & Arpels Office

- Good at MS office (especially Excel)  
- Previous experience in Retail as assistant, coordinator would be preferred
- Positive mindset and diligent character would be preferred