TIFFANY & CO.
월트디즈니컴퍼니코리아

LCL & CRM Business Development Manager

서울 용산구 / 부산 물류.운송.배송 2026.08.24 ~ 채용시

Tasks

Role Role Purpose
This role is responsible for driving LCL product growth, commercial performance, and pricing strategy across the assigned area. The position bridges product, sales, and pricing functions to enhance pipeline quality, improve conversion, and ensure competitive, data-driven pricing strategies.
The role also focuses on digital growth, pricing optimization, and customer contract performance, while strengthening product awareness and supporting sales effectiveness to achieve business targets.


Key Responsibilities
Product Growth & Sales Enablement

  • Drive product awareness across internal sales teams and customers to support business growth
  • Partner closely with sales to improve pipeline generation, conversion, and retention
  • Support key opportunities, including solution design and customer engagement when needed
  • Coordinate onboarding of new business and act as escalation point for onboarding challenges

Pipeline & Performance Management

  • Manage opportunity pipeline quantity and quality to achieve growth targets
  • Monitor key metrics such as win rate, conversion ratio, and churn
  • Identify gaps vs. targets and drive action plans with stakeholders
  • Shorten sales cycle through improved coordination between teams

Pricing Strategy & Optimization

  • Define and implement pricing strategies across spot, contract, and digital channels
  • Ensure pricing competitiveness aligned with market conditions and customer segments
  • Simplify and standardize pricing structures to support scaling and automation
  • Provide pricing guidance and alignment to stakeholders across the organization

Digital & Market Development

  • Drive growth of digital channels and automated pricing solutions
  • Monitor digital funnel performance (e.g., search-to-quote, quote-to-book) and optimize conversion
  • Consolidate market insights and share actionable intelligence to improve competitiveness

Customer & Contract Performance Management

  • Oversee performance of customer contracts (long-term and short-term)
  • Conduct regular reviews and recommend pricing adjustments based on performance
  • Ensure proper application of contract terms and conditions

Surcharge & Commercial Governance

  • Standardize and manage surcharges and add-on structures
  • Ensure clear communication and alignment across stakeholders when adjustments are required

Stakeholder Collaboration

  • Work cross-functionally with product, sales, marketing, and operations teams
  • Align with regional and area stakeholders to drive consistent execution of strategy
  • Support go-to-market initiatives, RFQs, and strategic opportunities

Key Accountabilities

  • Product growth (volume and revenue)
  • Gross profit and pricing effectiveness
  • Pipeline health (quality, conversion, retention)
  • Digital channel performance and growth
  • Customer contract performance
  • Pricing competitiveness and governance

Reporting Line

  • Reports to: Regional / Area Product or Commercial Lead
  • Works closely with: Sales, Pricing, Marketing, Operations teams

Requirements

  • Strong experience in freight forwarding / logistics, preferably LCL
  • Solid understanding of global supply chain and commercial dynamics
  • Experience in pricing, commercial strategy, or product management
  • Strong analytical and data-driven mindset
  • Proven ability to collaborate across functions and influence stakeholders
  • Customer-focused with strong business acumen
  • Good command of English

Key Competencies

  • Commercial & strategic thinking
  • Pricing and analytical capability
  • Stakeholder management and collaboration
  • Customer-centric mindset
  • Communication and influencing skills
  • Results-driven with strong ownership


Requirements

자격요건
ㆍ최소 3년 이상의 LCL 관련 경험
ㆍOperation 혹은 Commercial background가 있으신 분
ㆍMS Tools(Excel, PPT, Word)  능숙한 분


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Company

외국계기업 물류
서울특별시 용산구 한강대로 366, 18층(동자동, 트윈시티남산빌딩)

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Mission We're a global leader in container trade and logistics on an industry-defining transformation that will change the way the world moves. It’s a big moment and we all have a part to play. Are you ready?

Description Together, all the way

We're a global leader in container trade and logistics. And we're embarking on an industry-defining transformation that will change the way the world moves. It’s a big moment for all of us – and we all have our part to play. Are you ready?

We welcome everyone to share in our values. They’re the basis for our legacy and our guiding star for the future. At Maersk we pride ourselves on uprightness and constant care. It’s about being honest and fair, having the courage to speak up, showing respect and doing the right thing. Whether it's doing everything we can to give our customers the best possible service, finding better ways to look after our people or driving sustainability initiatives, we always want to meet our responsibilities head on today, and improve for tomorrow.

Humbleness is also important to us. We know that if we're going to make our transformation a success, we have to acknowledge that we don't always have all the answers. Making everyone’s voices heard, recognising new expertise and empowering people to share knowledge are key to ensure future success.

직무 LCL 및 CRM 사업개발 매니저
핵심 업무
  • LCL 제품 성장 및 영업 지원
  • 파이프라인 관리 및 성과 모니터링
  • 가격 전략 수립 및 최적화
  • 디지털 채널 및 자동화 가격 솔루션 성장
  • 고객 계약 성과 및 조건 관리
  • 서차지 및 상업 거버넌스 관리
  • 유관 부서 및 지역 이해관계자 협업
필수 요건
  • 국제물류 포워딩 또는 물류 분야 3년 이상 경력
  • LCL 관련 3년 이상 경험
  • 운영 또는 커머셜 백그라운드
  • 글로벌 공급망 및 상업 구조 이해
  • 영어 구사 능력
우대 요건
  • 가격 전략 또는 상품 관리 경험
  • 분석 및 데이터 기반 업무 역량
  • 부서 간 협업 및 이해관계자 영향력 발휘 경험
  • 고객 중심 사고와 비즈니스 이해도
  • MS Tools 활용 능숙도
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