- Compensation: Negotiable
- Experience: 3+ yearsHiring locations: Korea or North America (US/Canada)
- Language requirement: Proficiency in Korean sufficient for collaboration with the product team

1. About Team Giftronaut
Giftronaut is a fast-growing global gifting platform that enables companies around the world to send employee rewards and marketing gifts easily, securely, and at scale. In 2025 alone, we achieved 678% year-over-year growth in transaction volume, rapidly expanding our presence in the North American gifting market.

Our mission is simple but powerful: we connect more than 30,000 gift products across 91 countries through a single technology platform, removing the friction and complexity of cross-border gifting. Currency exchange, country-specific regulations, and complex compliance requirements are all handled automatically by our system - so our customers can focus entirely on what truly matters: delivering meaningful experiences through gifting.

At Giftronaut, product innovation always starts with real customer problems. Our “Choice Card,” now used by 76% of our customers, was created to solve one clear challenge - maximizing recipient satisfaction. We also operate with a 24-hour response policy and continuously analyze customer feedback in real time using AI, raising the bar in a traditionally slow-moving global market.

Our team collaborates as one across Korea, United States, and Canada. We are now working toward our next milestone - USD 10 million in cumulative transaction volume by 2026.

If you are excited about building a truly global product and growing your career alongside an ambitious, international team, we would love to have you join our journey.

2. Key Responsibilities & Duties
- Own and drive external platform integration strategy end-to-end: Identify and develop strategic partnerships with key SaaS platforms and external tools (such as Zapier). Take full ownership from opportunity discovery and proposal through integration, launch, and ongoing performance management.

- Elevate Giftronaut’s API value proposition: Provide clear technical guidance to ensure customers can leverage our API in the most efficient and scalable way. Continuously improve integration quality and overall user experience.

- Design and deliver tailored solutions for enterprise clients: Build strong relationships with high-value clients, deeply understand complex business needs, and collaborate with the product team to design solutions that directly impact revenue growth and customer retention.

- Drive customer retention and long-term success: Develop and implement programs, tools, and resources that enable customers to succeed independently. Proactively identify pain points, optimize the customer journey, and drive sustained product usage.

3. Qualifications

-  3+ years of experience in Business Development (BD), PM/PO, or related roles.
- Experience collaborating with engineering teams to successfully launch product features into the market
- Strong English communication skills, with the ability to independently lead client meetings and drive projects with U.S.-based customers 
- Working proficiency in Korean for effective collaboration with the product team
- Ability to prioritize effectively and allocate resources in a fast-paced startup environment
- Strong stakeholder management skills, with the ability to align cross-functional teams toward shared goals
- Availability to work in the EST (Eastern Standard Time) time zone and travel internationally as needed

4. Bonus Qualifications 

- Experience launching API integrations or customized solutions through direct client collaboration
- Strong understanding of SaaS business models and/or experience in a fast-growing startup environment
- Experience designing and operating partnership models based on APIs and technical integrations
- Proven ability to source, convert, and grow client relationships

5. Benefits  

- Hands-on experience scaling a global product: Play a key role in growing a product that is rapidly expanding in the North American market.
- Flexible remote work: We support flexible remote work (2–3 days per week), allowing you to work where you are most effective.
- Ownership-driven, asynchronous culture: We minimize unnecessary meetings and prioritize clear documentation and transparency. You’ll work proactively with talented teammates in a highly autonomous and collaborative environment.