O Retail Operation Management 
- Collect daily sales data from POS to share it with sales team on a daily basis 
- Update weekly sales report for weekly team meeting and brand region: month to date(MTD) and month to go(MTG) against sales target, category & nationality data 
- Provide monthly sales report to relevant stakeholders: monthly report and other analysis including customers’ nationalities, category sales, competitors etc 
- Monthly closing backup 
 
O Support store administration 
- Check store expense, and submit attendance report & part timer payment on a monthly basis 
- Counter operation supports for sales team; stationary order, name tag, business card, uniform, shoes, socks order collection and delivery check 
- Working schedule update and validate with BM 
 
O Organize quality claims 
- Consolidate stores’ claim report relevant to quality problem, then send quality report which includes detailed description of phenomenon and pictures for reference to brand region on a monthly base. 
- Order spare parts after sales service department on a monthly base. 
- Make invoices of return and local destruction for brand region & DFS use.
 
O Manage DFS’ ERP system 
- Register order / offer / SRP (price change) / stock transfer / return & local instruction in duty free stores’ ERP system. 
 
O Make other commercial reports 
- Support business analysis report when needed  
- Online sales analysis report on a monthly basis 
 
O Communication 
- Communication with buyer & store staff when needed 
- Report to brand manager of decision and procedure relating to business issues

- Education: Bachelor’s degree holder 
- Work Experience: Over 1 year of relevant working experience is preferred 
- Excellent interpersonal skills with the ability to work cross-functionally  
- Proficient with Microsoft Office Suite (especially Excel) 
- Fluent in English speaking and writing