Tasks
The Assistant Retail Manager supports boutique sales growth through sales performance analysis, action planning, and cross-functional collaboration with CRM, Training, and other Office teams. The role acts as a key communication link between boutiques, Office, and department store partners to facilitate business development and resolve operational issues.

Key Focus:
1. Sales Performance Analysis & Action Planning
□ Analyze boutique sales performance and key KPIs to identify opportunities for improvement.
□ Develop and coordinate sales action plans with the Area Manager and Boutique Managers.
□ Monitor action plan implementation and evaluate sales performance results.

2. Client Development (CRM, EVENT Collaboration)
□ Collaborate with the CRM & Event (communications) team to develop client development initiatives that drive sales growth.
□ Analyze CRM campaign and event results and follow up on sales opportunities with boutiques

3. Training & Sales Development
□ Work with the Training team to identify sales capability gaps and coordinate targeted training initiatives.
□ Monitor training effectiveness and support continuous improvement in selling skills and client engagement.

4. Boutique & Office Communication
□ Act as a key communication link between boutiques and relevant Office.
□ Coordinate store requests and business issues with internal stakeholders, ensuring timely solutions and follow-up.

5. Department Store relationship management & Reporting
□ Coordinate department store requests with relevant Head Office teams and communicate agreed solutions.
□ Prepare regular sales reports, business updates, and action plan progress reports for management review.

1. Qualifications / Preferences

□ Native-level Korean and fluent English.
□ Strong analytical skills with the ability to translate sales data into actionable business plans.
□ Proficiency in Microsoft Excel and PowerPoint.
□ Excellent communication, coordination, and problem-solving skills.
□ Experience in retail sales, sales analysis, CRM, or retail operations.
□ Luxury retail or jewelry industry experience preferred.
□ More than +6 years of equivalent experience.