- Own market P&L and business plan; analyze sales/KPIs and drive weekly action plans to hit targets
- Manage VIP client relationships and ensure consistent brand image across the retail network
- Benchmark competitors and luxury market trends; conduct regular store visits and business reviews
- Partner with Marketing and Merchandising on visibility, assortment, and availability; lead store renovations and new openings
- Recruit, coach, and develop store managers and teams; run performance reviews and succession planning
- Uphold service excellence, visual standards, and operational KPIs across stores

- 8+ years of leadership experience in client-centric, customer-facing roles (fashion/luxury retail preferred)
- Strong business acumen and deep understanding of luxury clients
- Proven ability to lead and motivate large teams in demanding environments
- Strong analytical and problem-solving skills; effective cross-functional collaborator
- Fluent English is a plus