•    Identify overall training gaps and needs of the Retail network teams regarding product, technical, and 
     professional knowledge.
•    Provide feedback to the Global Retail Campus Team to evaluate, adapt, and localize training materials 
     according to the needs of the local Retail network.
•    Develop and manage annual and monthly training plans aligned with business priorities and Global 
     Retail Campus guidelines.
•    Ensure the deployment of engaging learning activities and compelling course content that enhance 
     the retention and application of knowledge and skills through classroom, digital, and practical 
     learning methods.
•    Oversee the accurate translation and localization of training manuals and other learning materials 
     provided by the Global Retail Campus Team for Retail employees.
•    Plan, deliver, and monitor training courses and sessions in the relevant territory, considering the 
     team structure, each phase of the learning process, and relevant business and CRM KPIs.
•    Collect feedback and best practices from the Retail network and provide recommendations to the 
     Global Retail Campus Team for continuous improvement.
•    Plan and manage induction and onboarding programs for store employees, monitor their 
     effectiveness, and ensure alignment with the Global Training strategy.
•    Maintain accurate and up-to-date records of training schedules, attendance, materials, feedback, and 
     evaluation results.
•    Stay up to date with new educational approaches, learning methodologies, and training techniques.
•    In collaboration with the Regional Finance Team, evaluate, forecast, and propose the annual training 
     budget.
•    Collaborate closely with Regional Retail Operations, Merchandising, HR, VM, and CRM teams to align 
     training initiatives and share relevant training content.
•    Perform other duties as required

1. Education : Over University Level
2. Experience :  At least 7 years of relevant experience in retail training, learning and development, sales 
                          training, or a similar role, preferably within the luxury retail industry.
3. Language : Proficiency in English both verbal & written 
4. It skills :
    - Proficiency in MS Office particularly PowerPoint and Excel. 
    - Experience with learning management systems or digital learning tools is preferred.