1) Development & implementation of service & parts campaign measures

• Responsible for sales, revenue & contribution margin for original parts (focus on mechanical parts). 
• Concept & strategy development for tactical parts campaign based on vehicle segmentation & customer targeting.  
• Plan, coordinate & implement yearly service & parts promotion in-line with overall Aftersales retention strategy.  
• Execution of tactical parts promotion together with overall scheme, customer communication, dealer training, operation & cost planning 
• Steer & guide dealer own campaign with proper support scheme to maximize customer loyalty. 
• Optimum alignment & localization of global program with transparent communication with HQ. 

2) Steering & analyzing of original parts sales & cost management

• Set up of focus parts target for dealers as well as customer take rate & turnover target for each campaign.  
• Periodic steering of dealer parts target achievement for selected parts and each campaign.
• Maximum utilization of digital & big data to best estimate service needs of the vehicle.  
• Setup resource & cost-efficient operation model for campaign execution.  
• Overall marketing budget planning & steering. 

3) Agency, dealer & CoC communication 

• Offer suggestions and support dealer’s parts promotion activities. 
• Communication with dealer marketing responsible. 
• Steer multiple service providers to maximize B2C sales activities. 
• Cooperate with AG CoC to benchmark best practices and align with global lead programs. 

4) Mobility Service Management (Pickup & Delivery, Loaner Car, Airport Service) 

• Plan yearly mobility service units, target and budget. 
• Cooperate with sales team in order to meet the service needs. 
• Monitor mobility service status and quality. 
• Communication with dealer responsible. 

• Minimum 3 years of work experience in sales & marketing area.
• Experience in B2C sales business is highly preferred.
• Experience in business case analysis with number-oriented result.
• Good negotiation and communication skill.
• Strategic, analytical working approach and system oriented.
• Good English and communication skill.