[Grow into a Global MarTech Expert]
You will gain hands-on experience across the full spectrum of data-driven marketing — from data collection to analytics — and can build a specialized career on a solution recognized in the global MarTech market. Working closely with the Product Division, you will quickly acquire essential knowledge of web and app environments, data types, SDKs (Software Development Kits), and APIs (Application Programming Interfaces). These are strengths that extend well beyond B2B SaaS, into the broader IT industry. As part of a team driving Airbridge's expansion into a rapidly growing global market, you can build your own track record of success while sharing insights from customers across industries and regions.

[What You'll Do]

• Guide custominto their services efficiently.
• Drive product adoption by identifying how Airbridge can meet each customer's business objectives and resolve their pain points — combining hands-on troubleshooting with strategic recommendations.
• Support event taxonomy and data pipeline design based on a solid understanding of SDKs, APIs, and third-party integrations, collaborating with internal engineers.
• Build long-term relationships to become a partner customers trust across their digital growth — diagnosing how they use the solution through regular communication and proposing ways to improve.
• Collect customer feedback and work with the product and engineering teams to drive product improvements.ers through the onboarding process so they can integrate Airbridge 

[ What You'll Do]

• 1+ years of experience in digital/performance marketing (in-house or agency), or in a related industry (marketing consulting agencies, media) or client-facing role.
• Bilingual proficiency (English/Korean): exceptional ability to communicate with international clients in English, combined with proficiency in Korean for internal documentation and collaboration with our Seoul HQ.
• Digital marketing domain knowledge: a working understanding of campaign execution, funnels, and performance metrics.
• Problem-solving and structured communication: the ability to think logically, resolve issues, and communicate clearly across teams in both writing and conversation.
• Curiosity and a steep learning curve: driven to grasp unfamiliar concepts quickly and comfortable with fast-paced learning.
• A proactive attitude with a strong sense of ownership.

[Optional qualifications include]

• Experience with attribution, MMP, or data analytics solutions (not required — covered by our CSM onboarding program).
• Communication skills in languages other than English and Korean (business professional level).
• Experience working with global clients.
• Ability to create persuasive, well-structured presentations and written materials.
• A passion for sharing knowledge, with the ability to convey complex information simply and effectively.
• Experience in digital product management or data analytics.
• A solid understanding of B2B SaaS and the ad-tech industry.
• Learning experience in programming, or a high level of interest in recent IT trends.