Position Overview
We are looking for a Global Clinical Education & Visitor Program Specialist to coordinate Korea-based clinical education and customer visitor programs for North America, APAC, Japan, China, EMEA and LATAM.
This position supports the Global Clinical Academy Program by coordinating with Clinical, Commercial, Marketing, R&D, Manufacturing and regional teams to deliver high-quality clinical education and a consistent customer experience. 
The role focuses on program coordination, cross-functional collaboration and operational execution of global clinical education and visitor programs.
Key Responsibilities
•    Coordinate global clinical education and customer visitor programs in Korea
•    Manage program schedules and training/visitor requests from global and regional teams
•    Coordinate programs for KOLs, key customers, distributors and regional employees
•    Develop and coordinate customized agendas including clinical training, hands-on sessions, KOL meetings, company/facility tours and clinical site visits
•    Support the end-to-end visitor journey, including pre-visit preparation, on-site program execution and post-visit follow-up
•    Coordinate trainers, KOLs, facilities, equipment and other resources required for each program
•    Work closely with Clinical, Commercial, Marketing, R&D, Manufacturing and regional teams
•    Maintain the Global Clinical Academy calendar, visitor database and program records
•    Support the development and standardization of Academy processes, templates and operating procedures
•    Track program KPIs, analyze regional training/visitor trends and prepare regular reports

Qualifications
•    Minimum 5 years of relevant professional experience
•    Experience in clinical education, program coordination, customer training, customer experience, commercial operations or related functions
•    Experience in the medical device, healthcare or aesthetic industry strongly preferred
•    Strong planning, coordination and organizational skills
•    Excellent communication and stakeholder management skills
•    Ability to coordinate multiple programs and priorities simultaneously
•    Business-level English communication skills required
•    Experience working with global or regional teams preferred
•    Experience supporting healthcare professionals, KOLs or medical education programs is a plus

Key Competencies
​Program Coordination · Clinical Education Support · Global Communication · Customer Experience · Cross-functional Collaboration · Stakeholder Management · Planning & Execution