• Organize, deliver, and monitor the training programs or projects according to the training 
schedule for retail teams. 
• Deliver corporate training programs and development activities in line with global guidance to 
maintain the high values and standards of the House. 
• Follow up closely on retail performance outcomes to identify areas for improvement and provide 
ongoing support to drive excellence. 
• Act as a strategic business supporter by aligning training action plans with retail business 
directions and strategic goals. 
• Nurture category expertise and styling skills to enhance the depth and impact of field coaching. 
• Organize field coaching sessions to ensure that new hires and managers successfully apply their 
training on the sales floor. 
• Guarantee the application of House standards and procedures in accordance with the brand 
strategy and core values. 
• Monitor and organize field coaching to make sure that each new sales associate or boutique 
management team has followed the training adapted on the field.  
• Monitor the level of service/Sales KPI by analysing outcomes to identify areas for improvement 
and further development.  
• Conduct regular boutique visits to assess training needs, observe performance, and provide on
the-job coaching feedback.  
• Partner with central teams to refine training materials and optimize programs to better suit the 
local market needs. 
• Follow up and update the training administrative tasks

• Minimum 3 years’ working experience in retail including training experience   
• Luxury retail experience is preferred 
• Mobility to make frequent business trips to various retail locations as required 
• Motivated by people and able to inspire people to adapt and deliver the brand value  
• Excellent communication skills, presentation, and facilitation skills 
• Self-motivated and proactive independent, player who also thrives as a collaborative team member 
with a creative mindset 
• Familiar with MS office, PowerPoint, Excel 
• Fluent in English and Korean