Responsibilities: 
1. Key Account Management 
Support day-to-day management of major customers including: 

• Coupang 
• Costco 
• Other modern trade / e-commerce partners 

Responsibilities include: 

• Daily communication with buyers 
• Managing product listings and assortment updates 
• Supporting promotion planning and execution 
• Handling operational requests from customers 
• Coordinating product launches with customers 
• Monitoring sales performance and identifying opportunities 

 
2. Commercial Operations & Administrative Support 
Support the day-to-day business operations: 

• Supporting PO, invoice processing and documentation 
• Following up with customers regarding payment status and outstanding balances 
• Ensuring smooth order-to-cash processes with internal teams and customers 
• Managing sample requests and shipments between internal teams, customers, and suppliers 
• Coordinating product registration and listing processes with customers 
• Assisting with meeting coordination, customer visits, and internal communications

 
3. Sales & Commercial Support 

• Support execution of commercial plans for the Korea Foods portfolio 
• Assist in coordinating new product launches with customers and internal teams 
• Support pricing updates and promotional execution 
• Track product performance and prepare business updates 
• Assist in preparing materials for customer meetings and business reviews 

 
4. Cross-functional Coordination Work closely with internal teams and responsibilities include: 

• Managing new product launch setup and operational processes 
• Supporting artwork approval and product launch processes 
• Ensuring smooth communication between internal teams and customers

• 5–8 years’ experience in FMCG, food, retail, or e-commerce 
• Experience managing key accounts or buyer communication is a must 
• Strong execution and project management capability 
• Ability to coordinate across multiple stakeholders 
• Strong communication skills in Korean and fluent in English 
• Comfortable working in a hands-on and fast-moving environment