브랜드 헤리티지 
About Us | History

Team: People
Department: People Business Partnering – Markets
Reports To: People Lead Korea
Location: Seoul, KR  *Hybrid work: 2 days WFH per week

WHERE YOU CONTRIBUTE
 
The People Assistant provides essential administrative and coordination support to the People function across Korea. This role enables effective delivery of people processes by ensuring accurate data management, timely administration and responsive support to colleagues and managers.
 
Working closely with People Partners and People Operations colleagues, the role contributes to a positive employee experience by supporting consistency, compliance and efficiency across core people activities.
 
 

• Core Accountabilities  (What the role is accountable for delivering or leading)

1. People Administration
: Support day‑to‑day people administration across the employee lifecycle, including onboarding, changes and leavers, ensuring accuracy and timeliness.
2. Data & System Maintenance
: Maintain up‑to‑date and accurate employee records within HR systems(Flex, Dayforce, JoinsHR), in line with process and compliance requirements.
3. Process Coordination
: Assist with the coordination of core people processes such as contracts, probation tracking, absence records and documentation.
4. Employee & Manager Support
: Act as a first point of contact for routine people queries, responding promptly and escalating where appropriate.
5. Documentation & Records
: Prepare, track and file people documentation, contracts and standard letters in line with agreed standards.
6. Operational Support
: Provide administrative support to People Partners and People Operations colleagues to enable smooth delivery of people activities.
7. Compliance & Confidentiality
: Handle sensitive people information with discretion, ensuring confidentiality and adherence to local legislation and data protection requirements.
8. Team Collaboration
: Work collaboratively with the wider People team to support effective ways of working across the market.

*Exposure to administering local statutory HR requirements (e.g. medical health checks, mandatory training) is preferred

• Key Skills & Capabilities 

 (the core skills & capabilities this role requires – expertise, experience & behaviours that enable strong performance)

1. People Administration
: Experience supporting HR or people administration activities in a structured environment.
2. Attention to Detail
: High level of accuracy when managing employee data and documentation.
3. Systems Proficiency
: Comfortable working with HR systems, databases and basic reporting tools.
4. Organisation & Time Management
: Able to manage multiple tasks and deadlines in a fast‑paced environment.
5. Communication
: Clear, professional communicator able to handle colleague and manager queries appropriately.
6. Confidentiality
: Demonstrates discretion and integrity when handling sensitive employee information.
7. Collaboration
: Works effectively with People Partners, People Operations and other stakeholders.
8. Adaptability
: Flexible and responsive to changing priorities and business needs.

*Decision remit 
(areas the role is responsible for making decisions on – consider global – local)

1. Prioritisation of day‑to‑day administrative tasks
2. Application of standard people processes and guidelines
3. Escalation of queries or issues to appropriate People team members
Suggestions to improve administrative efficiency and data accuracy

HOW YOU WORK
 
Our values shape how we show up every day, and the DM way is your compass for how we work and grow together. Dive in, get inspired, and bring these behaviours to life in everything you do – DM Way.

Be yourself
Be Courageous
Show your care