This position is responsible for performing sales activities for the BIOTRONIK CRM portfolio directly or indirectly to hospitals, medical professionals, and allied partners. The incumbent will build strong customer relations through excellent customer service. You will engage with marketing team and support function teams to contribute to programs meant to deliver an excellent customer experience, maintain market share, and grow portfolio adoption.

1. Accountable for achieving business plan within assigned accounts and delivering profitable growth.
2. Attend to doctors in private or government hospitals.
3. Works directly with hospitals and provide technical support, including tools maintenance, testing, directly or indirectly to field.
4. Assist implantations/procedures and follow-up closely.  
5. Resolve issues and conducting root cause analysis.
6. Ensure strategic account plans are developed and implemented effectively.
7. Manage key processes and procedures while maintaining compliance to established business and healthcare compliance regulation guidelines.
8. Work closely with healthcare professionals during implantations and device troubleshooting.
9. Ensure compliance with all Company Policies and Procedures. 
10. Initiate sales activities. 
11. Support the marketing team on programs, workshops or congress, as and when required.

1. Bachelor’s degree
2. A minimum of 2-4 years relevant experience, preferably in medical industry. 
3. Strong written and verbal skills in English
4. High level of energy and passion to drive products to the assigned accounts.
5. Customer-focused & service-oriented
6. Experience in a sales role
7. Excellent verbal & written communication skills and the ability to work with multiple stakeholders
8. Computer literacy (MS-Office Outlook, Excel, Word)
9. Having worked in an international company/environment. Ideally in the medical device industry
10. Ability to drive execution
11. Hands-on person. Strong sense of responsibility and flexibility to take on additional tasks when required