Title:           Assistant, Retail Operations (6months Contract)
Location:     Seoul, Korea 
Reports to:  Sr. Manager, Retail Operations

Primary Purpose
The Retail Operations Assistant plays a key support role in ensuring the smooth execution of retail operations across the Coach Korea store network. This position coordinates operational processes, vendor management, purchasing activities, store support programs, and reporting tasks while maintaining operational accuracy, efficiency, and consistency. The role partners closely with stores and cross-functional teams to support business objectives and deliver an excellent store experience.
 
Key responsibilities:

• Support daily retail operations tasks and store follow-up.
• Support material vendor communication, ordering, and inventory management
• Support monthly PO creation and expense processing
• Support store openings, relocations, and pop-up events
• Support NMD-related item management, including name tags, business cards, and stationery
• Support preparation and updating of store operation guides
• Support Excel-based data management and reporting
• Provide general administrative support for Retail Operations projects

Education, Experience, Qualifications, Skills:

• Proficient in Excel and Microsoft Office
• Good organizational and communication skills
• Detail-oriented with strong follow-up skills
• Proactive and able to manage multiple tasks
• Previous retail or operations experience is a plus
• Bachelor’s degree or above in Business Administration or a related field preferred
• At least 6 months of relevant experience in retail operations or administrative support is preferred
• Experience recruiting across Retail, Luxury, Fashion, Consumer Goods, FMCG, or similar industries preferred