Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries under the PRADA, Miu Miu, Church’s, and Car Shoe brands, and employs people of over 100 nationalities. 

JOB PURPOSE

Overview of the design, implementation and delivery of the Store Training Programs to Store Staff, with a focus on the improvement of client experience and business results. 
Needs to develop the individual, the team and the organizational performance in order to achieve
Company’s goals – including but not limited to business and strategic results as requested by Local Market and HQ Store Training Department.

RESPONSIBLITIES

1. Manages the relation with HQ Store Training to collect, evaluate and prepare a shared calendar of the learning programs for Stores based on global and local projects.
2. Works with local stakeholders (President, ROP, CRM, and HR) to review business needs and goals.
3. Creation, customization and implementation of Store Training programs (in person training, webinars, gaming platforms, digital apps, e learning, LMS platform, etc.) in order to support the achievement of the business goals.
4. Manage the training team of the Region/Country with an accurate project management approach, sharing calendars, timing, programs, evaluation, etc.
5. Evaluate training KPI’s and business performance to ensure that training is meeting business needs and improving performance.
6. Creates, designs and executes training strategies and programs both in-house and with expert third parties
7. Deliver trainings including support for on-boarding to Store Staff
8. Following proper observation and feedback on the floor, conducts On-the Spot Training to the store teams
9. Collaborates with internal Department to guarantee consistency in covering needs and relative training projects
10. Works with local HR and L&D team to review needs for specific developmental initiatives to support internal growths, career paths according to the Performance Management results
11. Effectively manages the training budget.
12. Manages the LMS locally for store training needs, and works effectively with platform and dashboards

KNOWLEDGE AND SKILLS

Bachelor’s degree, 10+ years of work experience as Store/Retail Trainer with special focus on Client Journey and Clienteling; 
Highly developed interpersonal communication and presentation skills;
Experience planning and managing both small and large-scale training events;
Experience in project management and budgeting;
Experience in a client facing role at a retail setting, Luxury retail experience is preferred;
Digital mindset;
Current knowledge of effective learning and development methods;
Experience in project management and budgeting;
Analytical, instructional, interpersonal and public speaking skills;
Proficient in Microsoft Outlook and Office Suite, Success Factors modules, LMS digital platforms for learning and digital training solutions;
Very good knowledge of English language; 
Very fluent in local language (Korean) is a MUST

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.