Job Purpose:
The primary purpose of this position is to lead specific outbound operational processes such as Office Requests. The role is responsible for driving these processes in a timely manner and within set deadlines, accurately applying the requestors’ requirements, and reviewing documentation in accordance with Regional/Local guidelines to ensure the execution of outbound shipments. Additionally, this position ensures smooth delivery to POS and serves as the main point of contact for all shipping-related matters.

Key Responsibilities: 

Conduct daily outbound
- Receive Office Requests orders from various departments via order tool and email.
- Classify orders according to purpose and establish work plans accordingly.
- Ship out the goods following requested schedule.
- Summarize and update order details and quantities.

Managing inventory adjustments and write-offs
- Ensure compliance with inventory adjustment and write-off procedures.
- Checking and ensuring all required approvals have been obtained prior to system input.
- Timely recording and processing for accurate financial reporting and effective inventory management.
- Conduct monthly verification to ensure that inventory adjustments in the system are accurate and complete.

Manage all delivery processes from DC to POS
- Control the daily pick-up schedule and the number of vehicles according to the daily shipping volume to ensure prompt delivery service.
- Verify the daily outbound shipping volume and hand over the accurate quantity to the delivery company.
- Send shipment data to delivery company.
- Create shipment detail list and notice to POS.
- Follow up delivery issues in inquiries.
- Validation of monthly costs with the delivery vendors.

Proceed Staff Purchase & Wedding Free Product order following the schedule
- Review the item availability with MKTG team and upload master data to website.
- Order creation and carry out orders for operation.
- Monthly closing and sending data to related departments.

Proceed with FBP Free Product as quarterly
- Review the item availability with MKTG team and upload master data to website.
- Order creation and carry out orders for operation.
- Data closing and sending data to related department.
- Conduct a review of employee-specific limits at the end of the final quarter.

Others
- Lead monthly meetings with the delivery company to review service levels in advance and discuss areas for improvement.
- Support weekly cycle counts and annual full counts execution and maintain close partnership with outsourced workers.
- Prepare the monthly operations KPI report and analyze performance.
- Check inventory discrepancies between WMS and AGV systems.
- Review and plan budget execution for delivery costs.

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