District Manager is responsible for all store providing excellent customer service and thereby enhancing the brand image of Swarovski and for managing and supporting to achieve Sales.

[Partner Management]
• Build and maintain close working relationship with department buyers and communicate regularly to upgrade brand value and align on commercial strategy.

[Sales & KPI management]
• Lead store staff through commercial leadership to achieve sales and KPI targets.
• Lead initiatives to improve productivity and maximize profitability.
• Manage store performance on store-by-store basis by monitoring key KPIs.
• Analyze sales results and drive store-level action plans, including mitigation strategies when required, to improve KPI performance.
• Analyze and prepare for weekly and monthly sales report.
• Support business initiatives through timely preparation of materials when necessary.

[Manpower & Scheduling]
• Manage manpower allocation and the work schedule of all store employees in terms of overtime, leave, absence, reporting late for work.
• Driving staff development to enhance sales performance and customer experience.
• Carry out regular visits to all stores to collect market information and to ensure display quality according to visual merchandising concept, proper use of communication materials, store tidiness and cleanliness.
• Handle all information inquiries from stores and department store offices.

[Store Operation & Expansion]
• Plan and manage the opening of new and renewal of existing stores including:
✓ Shop furnishing and architectural requirements and layout
✓ Staff hiring within required timelines and budget
✓ Inform relevant store openings, closures, renewals, and special sales events, including timelines and details.

[Event & Promotion]
• Prepare special event plans in close collaboration with the marketing team, including event Lay-out proposals, sales forecast, and integrated promotional activities.
• Plan and prepare with retail sales staff to ensure the successful execution of sales promotions and special events.

[Training & Development]
• Communicate and cooperate closely with the training manager on sales staff training initiatives and related issues.

We are looking for a unique and amazing talent, who brings along the following:
• University bachelor’s degree
• Minimum 7 years of professional experience in a similar role within multinational companies
• A background in the retail industry and department store management is a must
• Excellent Communication Skill, Presentation, Project Management Skills
• Excellent analytical and problem-solving skills
• Team orientation, and ability to work effectively with all levels of the organization