The Operations Specialist is responsible for Order Management and manages the entire flow of inventory after arrival in the domestic market. Specifically, they are responsible for ensuring stable inventory for Firm Orders and overseeing the entire process until products reach the Boutique. This requires close communication between HQ and Boutiques, as well as stable management of inventory flow in SAP. Furthermore, they are expected to perform duties efficiently with a creative mindset and One Team spirit, aiming for Operations Excellence.HOW WILL YOU MAKE AN IMPACT?

Order Management

• Manage orders across the entire network, stably procure inventory, and provide it to the End Client at the promised time
• Share the transparent visibility through close communication between HQ Operations and Boutiques
• Periodic verification of available inventory, processing HQ purchase orders and processing of domestic inventory movements
• Management of long-pending orders and lead time measurement
• Continuous verification of the end-to-end process and process improvement

Return Management

• Processing boutique inventory returns and the return of domestic inventory to HQ
• Schedule management for returns and communication with relevant departments

Quality Management

• Collaborating with relevant departments to manage repairs for defective inventory and its location movements
• Inventory reconciliation for defective inventory locations and results reporting

Operations of External Network 

• Monthly inventory flow management and Inventory adjustments as needed
• Inventory investigation for each POS
• Processing month-end closing tasks in cooperation with the Finance Department

One team, Innovation and Learning

• Seek the opportunity to improve processes efficiency, collaborate with cross functional team
• Share and acquire knowledge with peers, to build efficient backup structure within SCM
• Aim at further simplification and better visibility

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Bachelor's degree
• Over 3 yrs of experience in Supply Chain Management
• Strong quantitative analytical skills & computer savvy
• Advanced Excel skills with preferred experience in SAP & Looker
• Fluent in both Korean & English
• Self-motivated, team player, positive attitude, good communicator, strong sense of proactiveness, challenge the status quo