Enterprise Account Management

• Manage assigned large enterprise and strategic corporate accounts in Korea.
• Develop and maintain strong relationships with key customer stakeholders and decision-makers.
• Build a comprehensive understanding of customers' businesses, supply chains, logistics requirements, and strategic priorities.
• Develop and execute account strategies to protect existing revenue and identify opportunities for business expansion.

Business Development & Revenue Growth

• Identify and develop new business opportunities within assigned enterprise accounts and targeted large corporate prospects.
• Drive revenue growth through new business conversion, account penetration, retention, and expansion.
• Identify additional opportunities across customers' business units, subsidiaries, vendors, and supply chain networks.
• Develop and maintain a strong pipeline of qualified opportunities.
• Execute sales strategies to achieve or exceed assigned revenue and sales objectives.
• Develop customer-specific pricing and commercial proposals in collaboration with appropriate internal teams.
• Lead customer negotiations on pricing, service requirements, and commercial terms.
• Support contract development, renewal, and negotiation activities.
• Monitor customer compliance with agreed commercial and contractual conditions.
• Balance customer requirements with sustainable and profitable revenue growth.

Cross-Functional & Global Collaboration

• Partner with Operations, Customer Service, Solutions, Pricing, Brokerage, Finance, and other relevant functions to support enterprise customers.
• Coordinate with UPS regional and global teams for multinational accounts and cross-border business opportunities.
• Mobilize internal resources to resolve complex customer issues and support service performance.
• Act as the commercial link between the customer and UPS internal stakeholders.

Customer Retention & Service Management

• Monitor account performance, customer requirements, and potential business risks.
• Proactively address customer concerns to protect existing business and strengthen customer relationships.
• Coordinate internal support for operational or service-related issues affecting strategic customers.
• Conduct regular customer reviews and follow-up activities to support long-term retention and growth.

Sales & Performance Management

• Maintain accurate account plans, opportunity pipelines, sales activities, and forecasts in UPS sales management systems.
• Monitor account revenue, shipment activity, growth opportunities, and competitive developments.
• Conduct market and industry analysis to identify emerging opportunities and customer needs.
• Provide regular updates on account performance, major opportunities, risks, and action plans.

 고용형태

• 정규직 (Full-Time)

근무시간

• 주 40시간(월~금 근무)

Qualifications

• Proven experience in B2B sales, enterprise account management, key account management, or solution-based selling.
• Strong ability to manage large and complex corporate customer relationships.
• Demonstrated ability to identify customer needs and develop customized business solutions.
• Strong commercial, negotiation, presentation, and relationship-management skills.
• Ability to collaborate effectively across multiple internal functions and international teams.
• Strong analytical skills with the ability to understand customer business models, supply chains, and commercial opportunities.
• Ability to manage multiple enterprise accounts and complex sales opportunities simultaneously.
• Business-level communication skills in both Korean and English preferred.
• Experience in logistics, transportation, supply chain, high-tech, automotive, healthcare, or other multinational industries is an advantage.