- Manage the globally agreed business scope between CEVA and the customer across the CEVA Products-Air, Ocean, Contract Logistics, Ground & Rail
- Support Global account strategy, planning, and development by working closely with GKAM and regional support growth across different products and countries
- Monitor agreed KPI's to ensure service compliance and customer satisfaction, and drive Continuous Improvement Plans with internal teams and customer 
- Ensure opportunities are identified early to inform internal stakeholders in advance for proper resource planning increasing our chances of success
- Collaborate with Product teams to develop new solutions customized for the Automotive industry and strengthen competitive positioning
- Maintain a high level of communication and alignment with the OKAM and TKAM to protect profitability and enhance operational efficiency 

[Qualifications]
- Bachelor degree 
- +10 years in Air or Ocean Operations
- Knowledge of supply chain and logistics
- Excellent written and verbal communication in English
[Functional Skills]
- Experienced in customer engagement and stakeholder management
- Familiarity with Continuous improvement methodologies and data analytic/visualization tools 
- Strong understanding of SOPs, regulatory, and Compliance rules
[Competencies]
- Strong analytical and problem-solving skills
- Ability to lead processes improvements and training
- Proactive and able to work independently
- Strong organizational and multitasking skills