[Global Talent] Global ITO Planning Manager

Do you thrive on designing IT operations that work seamlessly across borders? Are you ready to be the bridge between a Korean IT powerhouse and its growing global footprint?
If you answer "Yes" to these questions, you've clicked the right career opportunity. Please read on.

Company Introduction

Hankook Networks is the IT and logistics engineering arm of Hankook Tire&Technology Group in IT and logistics engineering that has continuously developed solution systems that are true to the market needs and has grown to become a trusted partner for customers. Through research and development of various solutions, Hankook Networks now has optimized IT solutions and experience in logistics and Smart Factory areas.
Following our group's significant international expansion, we are now building a world-class Global ITO Delivery framework to serve our growing network of group overseas business sites. We are seeking a seasoned global ITO expert to design, establish, and lead our end-to-end Global ITO Service Delivery operations.
HankookNetworks is committed to hiring and retaining a diverse workforce. Our company has an equal opportunities and affirmative action policy, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status.
We are looking for a Global ITO Planning Manager with high understanding and experience of Global Delivery Service and ITO Operations for group overseas business sites.
If you wish to be at the forefront of Korea's global IT transformation, come join us!

[Job Title] Global ITO Planning Manager (Expat Position / Relocation Supported)

[Key Responsibilities]
1) ITO Service Planning & Business Strategy

• Establish ITO service business plans and strategies
• Discover and propose new services, drive PoC (Proof of Concept) initiatives
• Establish strategies for Global Delivery Center (GDC) establishment and operations

2) ITO Service Operations & Management

• Manage overall service scope, revenue, resources, and related areas
• Monitor service levels and evaluate/improve quality
• Manage GDC-linked operations and performance for overseas regional system maintenance

3) ITO Service Sales & Customer Management

• Discover and manage new/existing customers and partners

[Requirements And Skills]

• 7+ years of relevant experience in ITO service planning, operations, sales, or management
• Experience in Global Delivery Service planning or operations
• Strong communication and negotiation skills with customers and partners
• Native-level English proficiency
• Able to work on-site at Pangyo Techno Valley, Korea (visa and housing support)
• No restrictions on international business travel

[Big Plus]

• ITSM or Project Management certifications (PMP, ITIL v4, Prince2, or equivalent)
• Prior experience at global IT service firms such as IBM, TCS, Infosys, DXC, Accenture, or Deloitte
• Basic to intermediate Korean language skills

[More information you may want to know]
- Location: Seongnam-si, Gyeonggi-do, Korea
(4F 286, Pangyo-ro, Bundang-gu)
- Salary: Negotiable
- Type of Employment: Full-time

[Recruitment Process]

• Application Review
• Online assessment
• the first round of interviews(video interview)
• the second round of interview(video interview)
• Offer (The recruitment process may be different depending on the job and may be changed due to scheduling and circumstances.)

[How to Apply]
-  Click ‘Apply now’ and submit your CV in 1 file (doc, pdf)
- Not ready to apply, or have some questions first?
→ Feel free to email us at em_recruit@hankooktech.com
- This job post may be closed early if all openings are filled.
- Interview schedules and the results will be informed to the applicant
via the e-mail address submitted at the application stage.
- If there is any false information in the application,
the offer may be canceled.

[Requirements And Skills]

• 7+ years of relevant experience in ITO service planning, operations, sales, or management
• Experience in Global Delivery Service planning or operations
• Strong communication and negotiation skills with customers and partners
• Native-level English proficiency
• Able to work on-site at Pangyo Techno Valley, Korea (visa and housing support)
• No restrictions on international business travel

[Big Plus]

• ITSM or Project Management certifications (PMP, ITIL v4, Prince2, or equivalent)
• Prior experience at global IT service firms such as IBM, TCS, Infosys, DXC, Accenture, or Deloitte
• Basic to intermediate Korean language skills