Travel Retail Manager (대리~과장)

[Main Job]

• Monitor best sellers, sales trend, stock status, stock replenishment & transfer to maximize sales
• Support the order submission
• Prepare the newness shipment package 
• Communicate with the warehouse for the shipment schedule 
• Support the invoice document 
• Conduct ship-back procedure 
• Manage each operator's system for the product registration, price info etc 
• Sales management, Budget Management
• Communicate with TR partners for OTB negotiation and sales promotion 
• Store staff management (Recruiting & Evaluation etc)
• Maintain market trends awareness in travel retail industry and monitor what other competitors are doing
• Prepare weekly sales report and analyse
• Adhoc

Store Operations

• Handle day-to-day operational and administrative issues
• Manage frontline staffing budgets, schedules, and system updates
• Gather store feedback and suggestions to support organizational development

Sales & Customer Data

• Collect and analyze sales and traffic data to drive business performance
• Deliver CRM reports and KPI updates to motivate store teams
• Provide actionable insights through client data analysis and ad-hoc reporting

IT & Administration

• Act as first point of contact for store IT issues, liaising with Helpdesk
• Manage system account setup (Google, MS, ERP, VPN, etc.)
• Configure PCs/laptops and support IT equipment (POS, tablets, PCs)
• Work with IT on security and server access matters

[Job Description]

1. Sales Management
- Seasonal OTB and Sell-in management aligned with AllSaints budget
-  Sell-out and Sell-in review and projection by monthly, yearly
-  Review competitor brand’s sales trend and promotion
-  Weekly sales report preparation
-  Promotion planning to maximize sales

2. Product Management
- SS, FW season product buying for TR stores
- Best-selling and slow-moving items review
- Store stock review and stock replenishment
- Product monthly allocation and Kant system upload
- Season mark down promotion preparing and confirmation with KDF operators
- KDF price check and adjustment
- Communication with Singapore warehouse regarding non-delivery, over-shipment, return stock
- Monthly sales, stock and master file updates

3. People and Store Management
- Store staff recruit and rotation if needed
- Store staff appraisal implementation twice a year
- Store staff salary adjustments
- Communication with KDF operators regarding OTB and store issue
- Store renovation and new opening if needed

4. Shipment Management 
- Shipment documents preparation and communication with KDF warehouse team
- Product and shipment information registration on KDF ERP system
- Check exchange rate and amount on the invoice
- Aged or season stock return 

5. DF Online Management 
- New product information registration on KDF online site
- Communication with online agency regarding upload information
- Online promotion planning and exposure for online good visibility and sales

6. ETC
- Sell-in amount confirmation with finance team 
- Official documents preparation and share with TR stores regarding GWP, store changes and all change situations
- Promotion registration on KDF system

[ JOB REQUIREMENTS]

1. 5 - 8 years of experiences in travel retail industry (RTW)
2. Good relationship with business partners in duty-free business
3. Responsible, independent, self-initiative and attention to details.
4. Strong analytical skills
5. Proficient in Microsoft office
6. Excellent communication and presentation skill
7. Positive mindset and attitude 
8. Able to work under pressure

[Benefit]

1.  생일자 유급휴가 제공
2.  명절 기프트 (연 2회)
3.  통신비 지원 - 유니폼 지원
4.  자사제품 할인
5.  각종 경조금/경조휴가 지원
6.  건강검진 지원