Job Title: Client Engagement Intern
Contract Period: ~2026/12/31
Location: Seoul

Your Work Environment
As Client Engagement Intern, and part of the Clienteling & Loyalty Team, you will participate in our overall Clienteling activities, and you will be in charge of the operational support for Clienteling events as well as data analysis. This experience will enable you to understand the luxury industry with Client oriented mindset.

Your Impact
1) Client Engagement (CRM)

• Analyze the client database to uncover key insights and formulate strategic CRM initiatives
• Generate and deliver weekly/monthly CRM reports to store teams, focusing on client activation KPIs
• Create and deliver communication assets for OTM campaigns (e.g., Mall trade marketing, Kakao Friendstalk, Celine Emailer)
• Assist in planning and executing tailored training programs to enhance Client Advisor clienteling mindsets
• Facilitate vendor onboarding and streamline operational payment processes

2) Client Experience

• Support the execution of clienteling events, including floor management, sales tracking and commercial reporting
• Conduct competitor analysis, benchmarking both commercial events and unique client experiences

Keys for Success
1) Education:

• Bachelor's degree in Business or a related field, or equivalent practical experience

2) Experience:

• Prior experience in CRM, Retail, Event Management, or Marketing is highly desirable.
• Proficiency in CRM tools (e.g., Power BI, Salesforce) and advanced Excel skills are a significant asset

3) Competencies:

• Ability to manage multiple priorities in a fast-paced, multi-dimensional environment
• Detail oriented, highly organized
• Excellent written and verbal communication skills

4) Languages:

• Fluent in English will be an advantage

Our Commitment
CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.
We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.
CELINE recruits and recognizes all types of talent and singularities.